El propósito de Project Monitoring and Control (PMC), perteneciente al Nivel de Madurez 2, es suministrar un entendimiento del avance del proyecto y de las acciones correctivas que pueden efectuarse cuando existen desviaciones del performance del proyecto respecto de lo planificado.
El plan del proyecto es la base para monitorear las actividades, comunicar el estado de las mismas, y efectuar las acciones correctivas. El avance es determinado por medio de la comparación del producto de trabajo actual y los atributos de la tarea. Cuando el estado actual tiene un desvío significativo respecto de los valores esperados, se efectúan acciones correctivas que pueden incluir la re-planificación.
PMC se relaciona con las siguientes área de proceso: PP, MA, AM y SSAD. Los objetivos específicos (SG), prácticas especificas (SP) y subprácticas de esta AP son:
SG 1 - Monitor Project Against Plan
SP 1.1 - Monitor Project Planning Parameters
1.1.1- Monitor progress against the schedule. 1.1.2- Monitor the project's cost and expended effort. 1.1.3- Monitor the attributes of the work products and tasks. 1.1.4- Monitor resources provided and used. 1.1.5- Monitor the knowledge and skills of project personnel. 1.1.6- Document significant deviations in project planning parameters.
SP 1.2 - Monitor Commitments
1.2.1- Regularly review commitments (both external and internal). 1.2.2- Identify commitments that have not been satisfied or are at significant risk of not being satisfied. 1.2.3- Document the results of the commitment reviews.
SP 1.3 - Monitor Project Risks
1.3.1- Periodically review the documentation of risks in the context of the project’s current status and circumstances. 1.3.2- Revise the documentation of risks as additional information becomes available. 1.3.3- Communicate the risk status to relevant stakeholders.
SP 1.4 - Monitor Data Management
1.4.1- Periodically review data management activities against their description in the project plan. 1.4.2- Identify and document significant issues and their impacts. 1.4.3- Document results of data management activity reviews.
SP 1.5 - Monitor Stakeholder Involvement
1.5.1- Periodically review the status of stakeholder involvement. 1.5.2- Identify and document significant issues and their impacts 1.5.3- Document the results of the stakeholder involvement status reviews.
SP 1.6 - Conduct Progress Reviews
1.6.1- Regularly communicate status on assigned activities and work products to relevant stakeholders. 1.6.2- Review the results of collecting and analyzing measures for controlling the project. 1.6.3- Identify and document significant issues and deviations from the plan. 1.6.4- Document change requests and problems identified in work products and processes. 1.6.5- Document the results of the reviews. 1.6.6- Track change requests and problem reports to closure.
SP 1.7 - Conduct Milestone Reviews
1.7.1- Conduct milestone with relevant stakeholders at meaningful points in the project’s schedule, such as the completion of selected stages 1.7.2- Review the commitments, the plan, the status, and risks of the project. 1.7.3- Identify and document significant issues and their impacts. 1.7.4- Document the results of the review, action items, and decisions. 1.7.5- Track action items to closure.
SP 1.8 - Monitor Transition to Operations and Support
1.8.1- Monitor the operations and support organization’s capability and facilities designated to receive, store, use, and maintain the acquired products 1.8.2- Monitor delivery of training for those involved in receiving, storing, using, and maintaining the acquired products. 1.8.3- Review pilot results, if any, and operational readiness reports for the acquired product 1.8.4- Review and analyze the results of transition activities.
Productos de trabajo típicos
Records of project performance (SP 1.1) Records of significant deviations (SP 1.1) Cost performance reports (SP 1.1) Records of commitment reviews (SP 1.2) Records of project risk monitoring (SP 1.3) Records of data management (SP 1.4) Records of stakeholder involvement (SP 1.5) Documented project review results (SP 1.6) Documented milestone review results (SP 1.7) Transition readiness report (SP 1.8) Records of transition to support reviews (SP 1.8) Transition Analysis Report (SP 1.8)
Productos de trabajo del Proveedor
Supplier progress reports and performance measures (SP 1.1) Records of significant deviations (SP 1.1) Cost performance reports (SP 1.1) Records of supplier risk monitoring (SP 1.3) Records of supplier data management (SP 1.4) Records of supplier involvement (SP 1.5) Supplier progress reports and performance measures (SP 1.6) Supplier review materials and reports (SP 1.6) Documentation of product and document deliveries (SP 1.6) Documented measurement results (SP 1.7) Measurement analysis reports (SP 1.7) Training materials and supporting artifacts (SP 1.8) Site Readiness Report (SP 1.8) Verification Reports (SP 1.8) Training records (SP 1.8) Operational readiness reports (SP 1.8) Test results (SP 1.8) Pilot results (SP 1.8)
SG 2 - Manage Corrective Action to Closure
SP 2.1 - Analyze Issues
2.1.1- Gather issues for analysis. 2.1.2- Analyze issues to determine need for corrective action.
SP 2.2 - Take Corrective Action
SP 2.3 - Manage Corrective Action
2.3.1- Monitor corrective actions for their completion. 2.3.2- Analyze results of corrective actions to determine the effectiveness of the corrective actions. 2.3.3- Determine and document appropriate actions to correct deviations from planned results for corrective actions.
Productos de trabajo típicos
List of issues needing corrective actions (SP 2.1) Corrective action plan (SP 2.2) Corrective action results (SP 2.3)
Productos de trabajo del Proveedor
List of supplier issues needing corrective action by the acquirer (SP 2.1) Corrective action plans for supplier issues (SP 2.2) Corrective action plans for supplier issues (SP 2.3)
SOLICITATION AND SUPPLIER AGREEMENT MANAGEMENT
El propósito de Solicitation and Supplier Agreement Managemente, perteneciente al Nivel de Madurez 2, es preparar un solicitud de paquete y seleccionar uno o más proveedores para entregar el producto o servicio. Esta área de proceso incluye el desarrollo de una estrategia de adquisición. Esta estrategia consiste en una guía que permite controlar el proyecto y en una estructura que integra las actividades necesarias para adquirir un producto operacional.
Esta área de proceso suministra un conjunto de prácticas que permite al cliente iniciar y formalizar una relación con el proveedor para la ejecución exitosa del proyecto. Un acuerdo formal es un acuerdo legal entre la organización y el proveedor. Este acuerdo puede ser un contrato, una licencia o memorando de acuerdo. El producto adquirido es entregado por el proveedor de acuerdo al acuerdo formal. El acuerdo del proveedor creado, usando estas prácticas, permite al cliente ejecutar el monitoreo y control de las actividades del proveedor usando otras áreas de proceso tales como Project Monitoring and Control y Acquisition Maangement.
SSDA se relaciona con las siguientes áreas de proceso: PP, MA, ARD, REQM, AM y DAR. Los objetivos específicos (SG), prácticas especificas (SP) y subprácticas de esta AP son:
SG 1 – Prepare for Solicitation and Supplier Agreement Development
SP 1.1 - Identify Potential Suppliers
1.1.1- Develop a list of potential suppliers. 1.1.2- Communicate with potential suppliers concerning the forthcoming solicitation 1.1.3- Verify participants who will evaluate supplier proposals. 1.1.4- Verify participants in supplier negotiations.
SP 1.2 – Establish a Solicitation Package
1.2.1- Develop the statement of work for the supplier 1.2.2- Specify the process, product and service level measures for acceptance. 1.2.3- Develop supplier evaluation and proposal evaluation criteria. 1.2.4- Document the proposal content that suppliers must submit with their response. 1.2.5- Incorporate acquirer’s (standard) supplier agreement, terms and conditions, and additional information into the solicitation package.
SP 1.3 - Review the Solicitation Package
SP 1.4 - Distribute and Maintain the Solicitation Package
1.4.1- Finalize list of potential suppliers. 1.4.2- Distribute the solicitation package to potential suppliers. 1.4.3- Document and respond to supplier questions according to the instructions in the solicitation package. 1.4.4- Acknowledge the receipt of supplier proposals according to the schedule identified in the solicitation package. 1.4.5- Verify conformance to requirements and completeness of supplier response. 1.4.6- Issue amendments to the solicitation package when changes are made to the solicitation.
Productos de trabajo típicos
List of potential suppliers prepared to respond to the solicitation (SP 1.1) Solicitation package (SP 1.2) Supplier and proposal evaluation criteria (SP 1.2) Record of the reviews of the solicitation package (SP 1.3) Responses to supplier questions (SP 1.4) Amendments to the solicitation package (SP 1.4)
Productos de trabajo del Proveedor
Supplier proposals (SP 1.4) Supplier questions and requests for clarification (SP 1.4)
SG 2 – Select Suppliers
SP 2.1 - Evaluate Proposed Solutions
2.1.1- Distribute supplier proposals to individuals identified by the acquirer to perform the evaluation. 2.1.2- Schedule an acquirer evaluation review of supplier proposals to consolidate questions, concerns and issues. 2.1.3- Schedule supplier presentations. 2.1.4- Confirm the mutual understanding of the statement of work. 2.1.5- Evaluate supplier proposals and document findings. 2.1.6- Execute due diligence. 2.1.7- Document candidate supplier recommendations based on the proposal evaluation
SP 2.2- Establish Negotiation Plans
SP 2.3 – Select Suppliers
2.3.1- Evaluate supplier proposals 2.3.2- Negotiate with suppliers to determine the best fit for the project 2.3.3- Select a supplier to be awarded the supplier agreement. 2.3.4- Document the selection.
Productos de trabajo típicos
Clarification correspondence between the acquirer and potential suppliers (SP 2.1) Evaluation results and rationale (SP 2.1) List of candidate suppliers (SP 2.1) Negotiation plan for each candidate suppliers (SP 2.2) Revisions due to negotiations (SP 2.3) Supplier selection decision (SP 2.3) Evaluation reports (SP 2.3)
Productos de trabajo del Proveedor
Proposal revisions based clarifications (SP 2.1) Supplier documentation of their approach to the project work, their capabilities, and a preliminary technical solution (SP 2.1)
SG 3 – Establish Supplier Agreements
SP 3.1 - Establish an Understanding of the Agreement
SP 3.2 – Establish the Supplier Agreement
3.2.1- Document the supplier agreement 3.2.2- Verify that all parties to the agreement understand and agree to all requirements by signing the supplier agreement. 3.2.3- Notify those suppliers not selected for the award. 3.2.4- Communicate the supplier agreement in the organization as required. 3.2.5- Maintain the supplier agreement as required 3.2.6- Ensure that all records related to the supplier agreement are stored, managed, and controlled for future use.
Productos de trabajo típicos
Correspondence clarifying elements of the agreement (SP 3.1) Frequently asked questions (for use with end users, other suppliers) (SP 3.1) Supplier agreement (including terms & conditions) (SP 3.2)